FAQ

What payment methods do you accept?

We currently accept Paypal, Mastercard, Visa, American Express, or safe crypto wallet payments via Helio. However, if you require a different payment option, reach out and we’ll try to find a solution. Please note that the buyer is responsible for any incurring customs fees, VAT or sales taxes.

How long will shipping take?

Shipping usually takes 8-18 days, worldwide, while for Croatia-based buyers delivery is 4-7 days. Allow couple of days for processing before shipping. During holidays or in some rare occasions, shipping may take a bit longer. This is out of our hands, so please have a patience. Please wait 28 days from shipping before contacting about missing orders. You will receive an email confirmation when you item has been shipped out.

If it’s urgent, reach out and we’ll check if it’s possible to offer express shipping service for your order.

Can I get a tracking number? 

Yes, all orders are tracked and you will receive a tracking number.

Where are products sent from?

All items are sent from artist’s studio in Zadar, Croatia, Europe.

What does ‘limited edition’ means?

‘Limited edition’ means that the product is printed/produced in limited, stated quantity. This adds to the value of the piece. On contrary, ‘open edition’ prints are not limited in quantity and these are more affordable prints.

It’s important to note that newly released limited editions have lower starting prices, so you’re rewarded if you buy your piece early. As number of available limited edition prints decreases over time, the prices for last pieces in the edition will increase.

What paper do you use for prints?

Artworks are printed on a beautiful, archival 220 gsm paper. Each print is hand signed, numbered and carefully rolled, wrapped in tissue paper and sent in sturdy carton tubes. We recommend that you remove it from the packaging as soon as possible and either frame the artwork or store it unrolled in a horizontal position.

Do you sell/send digital prints?

No, we do not send files for print, you can purchase physical prints only. Regarding digital collectibles/NFTs, stay tuned via newsletter or Filip’s social media.

Do you print custom sizes?

It depends on the artwork/edition, get in touch.

What T-Shirts do you use?

T-shirts are made of 100% certified pure organic cotton, created without using any pesticides or fertilizers and harmful pollutants.

How do your T-shirts fit?

T-shirts are adult Slim Fit. In case of doubt, advice is to purchase a larger size. Before deciding, please check out a sizing chart.

How to take care of T-shirts?

Advice is to wash T-shirts in cold water, like you can see on a tag attached to your tee. This will prevent tee from shrinking and chest print from fading.

Are prints and T-Shirts sent together?

Prints and T-Shirts are sent separately. Multiple prints or multiple T-Shirts can be packaged in the same package.

What is your return policy?

If you need to exchange sizes or the item is damaged, get in touch. You can return the product within 2 weeks after you received the shipment. We will issue a full refund once the artwork is back in the studio undamaged. The shipping cost will be deducted from the refund.

How to get in touch?

Send an email at shop@peraic.com.

Thank you for being interested in Filip’s work.